Script Cutter

Support

Questions, problems or ideas? We'd like to hear from you.

Get in touch

support@scriptcutterapp.com

Contact Support

Use the form, or email us directly. If something isn't working, please tell us which device you're using, the iOS version or browser, and what you were doing. Please don't send a script you want to keep private.

Common questions

How do I cut part of a line?

Switch the Lines | Words control to Words. Tap or click the first word of the cut, then the last word. Tap the same word twice to cut just that one. You can pick the second word on a different line to cut across lines.

How do I bring a cut back?

Tap or click a cut line or word again. In Words mode, tapping a cut word restores that whole stretch of cut words. The iPhone and iPad app also has Undo and Reset Cuts in the menu.

My PDF won't load, or the text comes in blank.

Script Cutter reads PDFs that contain real text. A scanned PDF that is only a picture of the page has no text to read. Try a PDF exported from a word processor, or paste the text instead.

Character names aren't on their own lines.

Tick "Put each character name on its own line" when you load a script, or choose Tidy Character Names from the menu afterwards. Tidying changes the line layout, so it clears any cuts you've already made.

Where are my scripts stored? Will I lose them?

On your own device. In the app they're saved in the app's storage, so deleting the app deletes them. On the web they're saved in your browser, so clearing your browser's site data deletes them. Export a copy of anything you want to keep.

How do I get a PDF or Word copy?

Open the menu, choose Export, then Text, PDF or Word (RTF). In the iPhone and iPad app, a share sheet opens so you can save to Files, AirDrop, email or print. On the web, PDF opens your browser's print dialog: choose Save as PDF.

How do I use Script Cutter on a computer?

The app includes web access. In the iPhone or iPad app, open the menu and choose Web Access to see your access code, then go to scriptcutterapp.com/app and enter it. Your browser remembers you, so you only need the code once on each browser.

I lost my access code.

Open the app and choose Menu > Web Access. If you can't, contact us and tell us the email address you used to buy the app.

Can I delete my data?

Yes. Choose Clear Script in the menu, or delete the app or clear your browser's site data. See the Privacy Policy for details.

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